Frequently Asked Questions
Yes. We ship worldwide.
All orders are shipped via FedEx from our office in Seoul, Korea.
Depending on the destination country and shipping method chosen, international orders can take 5 - 15 business days to deliver.
[International Zone 1]
China , Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam
[International Zone 2]
Australia , Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, India, Ireland, Italy, Macau, Mexico,Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Romania, Spain, Sweden, Switzerland, U.S., United Kingdom
* Zone 1 : FedEx International Economy ( standard 5-7 day) / FREE (Orders over $150)/ $15 (under $150)
* Zone 2 : FedEx International Economy ( standard 5-7 day) / FREE (Orders over $150)/ $20 (under $150)
[International Zone 3]
Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Honduras, Iraq, Jamaica, Kuwait, Nicaragua, Panama, Saipan, United Arab Emirates
* Zone 3 : FedEx International Economy ( standard 5-7 day) / Free(Orders over $200)/ $40 (under $150)
Please note this does not take into account any customs clearance delays that may arise.
We work closely with our shipping partners to minimize any delays in delivery for our international customers.
Duties and taxes are the responsibility of the recipient and they are set by the customs authorities of the destination country.
FedEx will contact you directly requesting payment upon your order's arrival through customs.
We accept Visa®, MasterCard®, and American Express®. Discover® and PayPal® are available for purchases made in USD $. We cannot accept checks, cash or money orders.
If you have a PayPal Cash or PayPal Cash Plus account, you can also use your balance.
Please be sure to review and verify your address and purchase information before submitting your order.
If you need to change your order, Please contact firstname.lastname@example.org to change or cancel your order prior to shipment.
We are unable to make changes or cancel your order once it has been processing.
If you don't love your item, you can return or exchange within 7 days of purchase.
As for international Returns, please email email@example.com with your order number or full name in the subject line.
The Items must not be worn, washed or damaged.